Question 1

Who is Dohop?

Accepted Answer

Dohop is a trusted partner by Wizz Air, enabling you to find and book affordable flight combinations via the WIZZ Link platform to reach further destinations within the WIZZ network. Dohop also offers self-transfer protection (ConnectSure) that can rebook you to other available flights until you reach your final destination; that way, you’ll be assisted even in those disruptions where regulations do not protect you.

Question 2

Is booking via WIZZ Link safe?

Accepted Answer

WIZZ Link is a platform operated jointly by Wizz Air and Dohop. The safe handling of customer data is our highest priority, and your booking and customer data can only be viewed by these two parties. Following European data protection requirements, we do not store any payment information and ensure that all payments are made in accordance with tested and proven travel industry security standards.

Question 3

What is self-transfer?

Accepted Answer

Self-transfer means that you can book individual flight combinations at once; however, this way of booking is not a connecting flight. Therefore, upon arrival at the transit airport, you must collect any checked luggage, exit customs and border patrol at the transit airport, and recheck yourself and your luggage for the next flight, including going back through security and border control in the transit airport. You are required to check in for all flights separately and meet all visa requirements for both your destination and any transit airport.

Question 4

What is ConnectSure self-transfer protection and how does it work?

Accepted Answer

Question 5

Do I need visa at the transit airport?

Accepted Answer

You must meet all visa requirements for both your transit airport and final destination. Please ensure full compliance before beginning your journey in order to avoid delays, refusal of carriage, or entry issues. Please note that you are not eligible to a refund, re-routing or compensation if you are refused to be allowed boarding because you fail to provide all necessary entry documents in all countries included in your journey.

Question 6

How can I add my bookings to my WIZZ Account?

Accepted Answer

To see your booking within your WIZZ Account on the wizzair.com website or in your WIZZ App, go to “Find Booking”, where you can add the confirmation code and a passenger’s last name to find each flight separately. After your bookings have been found, you can add them to your WIZZ Account, add extra services, and follow any live updates related to your flights.

WIZZ Link Search results

WIZZ LINK

Go further with just one click. Reach more destinations within the WIZZ network and start linking your journey!

What is WIZZ Link?

Self-transfer journey

ConnectSure protection

Generous transfer times

Why book with us?

More possibilities

24/7 support

Seamless booking

Frequently Asked Questions